Shipping Rates - Major Appliances, HDTVs and Oversized Items. 
All of our appliances and over-sized items are delivered through our affiliated freight common carriers.

• Standard Delivery - FREE on all major appliance orders over $999. Only $49 on major appliances under $999.
  If one item on your order qualifies for free shipping your entire order ships free. Major appliances will be delivered to the curbside/driveway of your home only. The shipping company will contact you directly to arrange for a delivery date and time
   
• In-Home Delivery - Only $199 per order.  As part of this service, major appliances will be brought into your home and placed in an accessible room up to one flight of stairs in the original packaging. The shipping team will not unpack or remove any debris. The shipping company will contact you directly to arrange for a delivery date and time. Select In-Home delivery during checkout for this option. Transit times for in-home delivery may be extended due to high shipper volumes.

Additional Shipping Charges may apply to

• Pro-style appliances or appliances exceeding 400 lbs
• In home deliveries where the appliance does not fit through the door
• Remote area deliveries
• Ferry deliveries
• Bulk orders
• Orders shipped to the following select Area Zip Codes
• Changes made to delivery after an order ships

Most major appliance deliveries utilize 53 ft. trailers. If you require a smaller truck, please contact us so we can make alternate arrangements. (Additional charge may apply.)

Redelivery
If you are not at the delivery location when the driver attempts delivery during the scheduled delivery time window, or request that the driver come back at a later time, there may be an additional charge.

Shipping rates - Small Appliances, Electronics, etc.
Most of our smaller items are shipped via UPS, FedEx or FedEx SmartPost Standard Delivery (Ground). We are unable to deliver to a PO Box.

• Microwave ovens - $49 per order.  Flat fee. Unlimited items
• Accessories, cookware - $9 per order
• Items under 5 pounds - $5.99 per order

Delivery/Transit Times

• Major Appliances - 1-3 weeks
• Accessories, smaller items - 1-2 weeks

The majority of our appliances are delivered within these timeframes.  We will keep you posted on the status of your order and notify you should there be any delays
Feel free to reach out to us with any questions.

Tracking Information

Once your order ships you will receive tracking information.
On major appliance orders our shipping partner will reach out to arrange a convenient delivery time for you.

Some remote locations may take up to an additional 2 weeks. Area Zip Codes
At this time, we do not offer delivery to Alaska, Hawaii, Puerto Rico, US Virgin Islands or FPO/APO addresses.

Delivery Policy

Fully inspect your packaging and item(s) before signing for and accepting delivery. You must note any packing damage and damage to the item(s) on the delivery form and call us within 24 hours to report at 1-877-628-9913 so that we can make arrangements for a return/replacement (at no cost to you). Do not install or use the item. Damaged returns need to be made in new, never installed and unused condition along with all product literature, original packaging materials and blank warranty cards. US Appliance is not responsible for any damage not noted and not reported within 1 business day.

Please be assured that all appliances come with the original manufacturer warranty. So any potential problem related to a defect can be handled through the warranty and won't need to be returned. We will be glad to assist you with any warranty concerns.

Order Return Cancellation Policy

For order return and cancellation information, click here.

Delivery and Installation Details

In order to ensure a smooth delivery and installation, please read the following information for products that need further special hook-up:

Make Sure It Will Fit
It's very important to make sure the appliance you order fits in the space.  Always check exact dimensions prior to placing your order
Our appliances experts are on hand to help you select your appliance and to answer any questions.

Find common parts that may be needed when you install a new appliance here Appliance Installation Parts

Refrigeration
Refrigerators that come with automatic icemakers or water dispensers need to have the water lines hooked up. To have the lines installed, you can either purchase them at a hardware store and install them yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.

Electric Ranges and Dryers
Since wall sockets vary from home to home, and region to region, electric ranges and dryers are built and shipped without an attached electric cord. You can check the electrical outlet type in your home, and purchase the appropriate cord from local appliance or hardware stores. Otherwise, you can arrange installation from a local appliance service company for what is usually a nominal cost.

Gas Ranges and Dryers
Gas appliances are shipped without connecting gas lines and installation is not part of the delivery. You can arrange installation from a local appliance service company for what is usually a nominal cost.

Washers
Water hoses may or may not be included with the washing machine and can be installed with minimal difficulty. You can arrange installation from a local appliance service company for what is usually a nominal cost.

Dishwashers
Hose hook-up is not part of the delivery. To have the water hoses installed, you can either purchase them at a hardware store and install yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.

Built-In Appliances
Appliances that are going to be "built in" to your home will require installation, which is not part of our delivery service. You can contact a local appliance service or remodeling company to perform this work for you. Since custom installation varies from project to project, we'd recommend that you check with a couple of companies and compare their prices and services.

Michigan Delivery
US Appliance is located in the metro Detroit area. We can offer appliance old unit haul away in southeastern Michigan. Old unit haul away is not available outside of this area. Just call us at (877) 628-9913 to arrange what you need, or drop us an e-mail.

Do-It-Yourself
Accessory parts for common appliance hook-ups are available at most hardware stores or appliance service companies.

Find an Appliance Installer Near You
You can quickly find top-rated appliance installation professionals and get free quotes on the following websites:
Homeadvisor.com, Thumbtack.com, Improvenet.com, Angieslist.com